Level 2 Diploma in Customer Service

Summary Overview Description Who is this course for? Requirements Career path FAQs

Level 2 Diploma in Customer Service

Price

£10.00

£200.00

Save 95%

Offer ends 31 December 2024

Study method	Online
Duration	1 Hour(s)
Access to content	Lifetime access
Qualification	No Formal Qualifications
CPD	1 CPD hours / points CPD
Achievement	Endorsed by
Certificates	Hardcopy Certificate - Free PDF Certificate - Free
Additional info	Exam(s) / assessment(s) is included in price
Tutor Support	Tutor is available for students

Overview

Whether you want to improve your career prospects or start your own successful career, this Level 2 Diploma in Customer Service course can be a useful step in the right direction

This Level 2 Diploma in Customer Service course has been updated recently with proper guidance changes resulting from any deadlines or revisions.

★★ As a complimentary offer, we are letting our learners gain lifetime free access to the Level 2 Diploma in Customer Service course ★★

For over a decade, we've delivered Level 2 Diploma in Customer Service training to individuals and organisations big and small. Our courses help you be proactive and engaged in your working life.

Description

Course Curriculum of Level 2 Diploma in Customer Service

Module 1 - Basics of Customer Service
Module 2 - Why Customer Service Matters
Module 3 - What's Different about Good Service
Module 4 - First Steps and Body Language
Module 5 - Effective Communication Strategies
Module 6 - Phone Tone and Etiquette
Module 7 - Relationship Building
Module 8 - Turning Complaints into Opportunities
Module 9 - E-Mail Etiquette
Module 10 - Customer Relationship Management (CRM)
Module 11 - Empowering Great Customer Service
Module 12 - Evaluating and Measuring Customer Service
Assignment

Further information about this Level 2 Diploma in Customer Service Course

Course Delivery: Our Courses are 100% online, interactive learning

Duration: 24 Hours

Accredited Provider: The CPD Accreditation Group (#779641)

Certificate: Upon successfully completing the Level 2 Diploma in Customer Service course, you will be sent a Digital Certificate. You can showcase this certificate of achievement in your professional life.

FREE Updates: You will be notified if there is any update of the Level 2 Diploma in Customer Service course.

Who is This Course For

This Level 2 Diploma in Customer Service has been designed for learners who wish to progress their personal and professional life. However, this Level 2 Diploma in Customer Service does not need traditional entry qualifications, you can start your journey within this Level 2 Diploma in Customer Service course straight away.

Requirements

Our online platform allows you to study 24/7, wherever you are. This online Level 2 Diploma in Customer Service course is open to anyone. All you need is an interest in learning! We give you access to world-class learning led by Compete High.

Career Path

Compete High offers the most convenient path to gain knowledge of Level 2 Diploma in Customer Service which will give you the opportunity to put into practice your skill in a corporate environment.

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Course Provider

Compete High

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